Program Updates & Policy Changes

Stay informed about the latest developments in Lifeline and ACP programs, including policy changes, eligibility updates, and program improvements.

Latest Program Updates

📢 2026 Program Updates

Federal Poverty Guidelines Updated

Date: January 17, 2026

The Department of Health and Human Services has updated the 2026 Federal Poverty Guidelines used for Lifeline and ACP eligibility determinations. Income limits have increased slightly to account for inflation.

  • Lifeline: 135% of FPG (unchanged)
  • ACP: 80% of FPG (unchanged)
  • All figures adjusted for cost of living

ACP Program Extension Confirmed

Date: December 2023

The FCC has confirmed continued funding for the Affordable Connectivity Program through 2026. Eligible households can continue receiving $30 monthly internet discounts and $75 device credits.

  • 36-month benefit period maintained
  • No changes to eligibility requirements
  • Expanded provider participation

Online Application Improvements

Date: November 2023

The FCC has improved the online application process for both Lifeline and ACP programs, making it easier for eligible households to apply and receive benefits.

  • Faster processing times
  • Enhanced document upload
  • Improved mobile experience
  • Multi-language support expanded

Recent Policy Changes

  • Income Guidelines: Annual update to Federal Poverty Guidelines affects eligibility determinations
  • Provider Requirements: Stricter quality standards for participating providers
  • Consumer Protection: Enhanced protections against unauthorized charges and billing disputes
  • Digital Equity: New initiatives to improve access in underserved communities
  • ACP Full Implementation: Program fully operational nationwide with expanded provider network
  • Lifeline Modernization: Streamlined application process and improved customer service
  • Device Standards: Updated quality requirements for refurbished devices
  • State Flexibility: States granted more authority in program administration
  • ACP Creation: Infrastructure Investment and Jobs Act creates permanent ACP program
  • Emergency Broadband Transition: EBB benefits transitioned to ACP
  • Expanded Eligibility: Additional qualifying programs added
  • Provider Expansion: More broadband providers join the program

Upcoming Changes & Announcements

🔮 Future Developments

The FCC continues to evaluate and improve government communications programs. Stay tuned for these potential updates:

Potential 2026 Improvements

  • Enhanced rural broadband access
  • Improved application processing
  • Expanded device options
  • Better customer service tools

Long-term Goals

  • Universal broadband adoption
  • Advanced device affordability
  • Increased program participation
  • Digital equity initiatives

Eligibility Updates

Recent Eligibility Expansions

  • Pell Grant Recipients: 2021-2022 academic year recipients now qualify for ACP
  • Expanded Program List: Additional assistance programs added as qualifying criteria
  • Household Definition: Clarified rules for household composition
  • Income Verification: Streamlined documentation requirements

Recertification Changes

  • Annual Process: Simplified yearly eligibility verification
  • Online Options: Digital recertification now available
  • Extended Deadlines: More time to complete recertification
  • Notification Improvements: Better advance notice system

Provider Network Updates

Growing Provider Participation

The number of participating providers continues to grow, offering more choices for consumers:

Broadband Providers

200+ internet providers

Including major carriers and local ISPs

Device Retailers

10,000+ locations

Online and brick-and-mortar stores

Mobile Carriers

All major carriers

Prepaid and postpaid plans

How to Stay Updated

📧

FCC Newsletter

Subscribe to official FCC communications

FCC News
🌐

Official Websites

Regularly check program websites

ACP Website
📱

Provider Notifications

Your provider will notify you of changes

Contact Support

⚠️ Important Notice

Program rules and benefits can change. Always verify current information with official sources before making decisions about eligibility or participation.

This page provides general information about program updates. For personalized advice or specific eligibility questions, contact official government agencies or participating providers.

Program History Timeline

1985

Lifeline Program Created

Established to help low-income households afford telephone service

1996

Telecommunications Act

Expanded Lifeline to include wireless and broadband services

2020

CARES Act

Created Emergency Broadband Benefit during COVID-19 pandemic

2021

Infrastructure Bill

Established permanent Affordable Connectivity Program (ACP)

2022

ACP Launch

Program becomes fully operational nationwide

2026

Continued Support

Program funding and operations continue with annual updates